Shipping and Returns

Due to the unprecedented nature of COVID-19 and the circumstances it has created, we’re currently operating with a downsized workforce. At the same time, we’ve seen a significant increase in online orders. 

These two factors combined are causing significant delays in order processing and shipping times. We are still taking orders, and doing our best to get your orders to you as quickly as possible, however at this time orders may be delayed.  We are working hard to provide the best possible service, and thank you for your patience, understanding, and support during this time.

The health and safety of our customers and staff is our top priority and we will continue to follow the advice of World Health Organization and the government to ensure the highest level of hygiene standards are being met.

Like everybody, Noughty is doing our best to reduce the impact of the Covid-19 virus on our customers. We will update this page with any new information, and keep you all informed of any changes. If you do place an order in this time, please know that once your order is processed and shipped, you can still expect to receive email notification! That will be the best way to keep up to date on order status.

The team here really appreciate your support. If you’d like to learn more about how Noughty is trying to help in the fight against Covid-19, please read ‘A message to our Noughty Heroes’ in our blogs.

Domestic Ground Shipping

Under $29 - $4.95 Flat Rate / Complimentary On Orders Over $29

Our Delivery Services Delivery time Areas Covered Cost
FedEx Smart-post  3-7 working days USA $4.95 or FREE after $30
UPS 3 Day Select 2-3 working days USA
$14.99
UPS 2nd Day Air 1-2 working days USA
$19.99
UPS Next Day Air 1 working day NY, NJ, CT $19.99

 

US Next Day Delivery
Can’t wait for the Noughty experience? Make sure you place your order before 12 noon and opt for Next Day delivery at checkout. Unfortunately, Next Day delivery is only available in the New York Tri-State Area.

Once an order has been placed, unfortunately we are unable to amend the order. This includes:

- Changing addresses

- Amending the product selection in the order

- Exchanges 

US Federal and Public Holidays

We are closed on the following holidays:

  • New Years Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas
  • New Years Eve

Any orders placed on a US Public Holiday will be processed on the next working day.

Delivery Address
We can deliver to your permanent residential address or even your place of employment (whatever is easier for you) but we do not deliver to a PO Box address for security purposes.
If you want delivery to reach you at work, please be sure someone will be there to take receipt of the goods as the courier can normally only deliver to the address and not directly to the person.

Return your item in its original condition including:

- Your Name

- Your Address

- Order Number

- Reason for Return

Please send to :
KMI Brands (Noughty),
ADS
615 Route 303
Blauvelt, NY 10913

Please ensure the products are wrapped securely and we recommend you use recorded delivery as we cannot accept liability for good lost in transit.

If you have time, could you please let Noughty know what went wrong? Any feedback is good feedback and we will take it into consideration - being a small business, every order is important to us.

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